Return terms

MB “Metadona” customers have a 14-day money-back guarantee. The money-back-guarantee does not apply to special orders that are not included in our standard product stock and to larger orders whose production deadline and delivery have been individually discussed. Returned goods must be in the same condition in which they were received. The goods must be returned in full and in the original packaging. When returning the goods, the customer assume responsibility for damages during transportation, so it is necessary to make sure that the goods in the original packaging are properly packed.